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Start with the Design of your care flow
Start with the Design of your care flow

Handle the Design stage of your CareOps lifecycle

Sanne Willekens avatar
Written by Sanne Willekens
Updated over a week ago

The design stage revolves around making powerful care flows simple to create. People from clinical operations, clinical experts and product are the main roles designing these care flows, supported by engineers and compliance. Our benchmarks are Figma and Miro in terms of intuitiveness of our product.

Design combines two important axes: how can our software support the uniquely complex needs of care processes (as opposed to business processes) and enable non-engineers design these flows?

The Awell platform consists of:

  • Awell Studio to design, validate and preview your care flows

  • Awell Care to operate your care flows in clinical practice

  • Settings menu to set your branding and manage your team

In this chapter, we cover the basic concepts of Awell Studio so you can build your care flow in a matter of days.


The articles in this collection are organized along the principles of our 7 tips to build care programs that drive better outcomes:

  1. Start with the Design of your care flow using Tracks & Steps, conditions and actions - while Inviting your team members to contribute

  2. Continue to Validate your care flow through usage of the Preview & Cases and confirm you've got your horizontal and vertical scope covered

  3. Lastly, Publish your care flow, so you can start enrolling patients in that flow and truly "orchestrate" your design

Other candy we have in store in this Help Center:

  • Do not reinvent the wheel and get aligned with our Best practices

  • Ready for more heavy-duty work? Head over to our Advanced section and set-up your integrations.

  • Still an unanswered question? Check out our Frequently Asked Questions or reach out via Intercom (the blue button in the lower right corner of your screen)

πŸ‘€ tip: When you build your care flow, be aware of its purpose. Consider what type of data you want to collect, when and why.

Keep the perspectives of patients, care givers, health system administrators, and payers in mind. Why not even involve them in the care flow design?

Read more tips in our Best Practices section or invite your team members right away.

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