Skip to main content
All CollectionsBuild your IntegrationsConnect your EMR (for Traditional Care providers)
EMR integration terminology (for Traditional Care providers)
EMR integration terminology (for Traditional Care providers)
Bert avatar
Written by Bert
Updated over a week ago




Use case


The term API is an acronym, and it stands for “Application Programming Interface.” It's a computing interface that defines interactions between multiple software intermediaries.

See also this video

Create a patient;

Start a care flow;

Stop a care flow;

Create a user;



Health Level Seven or HL7 refers to a set of international standards for the transfer of clinical and administrative data between software applications used by various healthcare providers. It's a standard for exchanging information between medical applications. This standard defines a format for the transmission of health-related information.

See also this video

Getting patient information from the hospital happens with HL7 queries.


Mirth Connect is an open-source, cross-platform interface engine that supports bi-directional sending of HL7 messages between systems and applications. In simple words, Mirth Connect is a middleware that connects health information systems so the exchange of clinical and administrative data in medical facilities is made possible.

Communication between Awell and the hospital usually goes through a Mirth server.


Robotic Process Automation is the technology that allows anyone today to configure computer software, or a “robot” to emulate and integrate the actions of a human interacting within digital systems to execute a business process. RPA robots utilize the user interface to capture data and manipulate applications just like humans do. They interpret, trigger responses and communicate with other systems in order to perform on a vast variety of repetitive tasks. Only substantially better: an RPA software robot never sleeps and makes zero mistakes.

See also this video

Bi-directional clinical data exchange between Awell and the hospital


A VPN, or Virtual Private Network, allows you to create a secure connection to another network over the Internet. VPNs can be used to access region-restricted websites, shield your browsing activity from prying eyes on public Wi-Fi, and more.

Establishing a secure connection between the client and the server (eg. yourself and the hospital)

ADT message

ADT messages within the HL7 standard are typically initiated by the Hospital Information Systems (HIS), or a registration application, to inform ancillary systems that a patient has been admitted, discharged, transferred, merged, that other demographic data about the patient has changed (name, insurance, next of kin, etc.) or that some visit information has changed (patient location, attending doctor, etc.).

Get patient information

SIU message

Scheduling Information Unsolicited (SIU) messages are used to communicate information about a patient’s appointment from the hospital scheduling system to a physician or clinic’s practice management system. SIU messages are a part of the HL7 Standard.

Notification of new appointment booking;

Notification of appointment rescheduling;

Notification of cancellation;

Notification of addition, modification, cancellation, discontinuation, or deletion of service or resource on appointment;


A swimlane (or swimlane diagram) is used in process flow diagrams, or flowcharts, that visually distinguishes job sharing and responsibilities for sub-processes of a business process.

Visualize business processes between applications and systems

ORU messages

HL7 standard

Exchange of PDF or other reports to the hospital

Did this answer your question?