Awell & DrChrono

Automate actions in DrChrono's EMR, from within your Awell care flow

Sanne Willekens avatar
Written by Sanne Willekens
Updated over a week ago

DrChrono develops the essential platform and services for modern medical practices to make care more informed, interactive and personalized. DrChrono exposes a REST API that can connect with your Awell care flows (e.g. onboarding, care pathways, triage) to help you automate, standardize and coordinate care.

🤹🏼The Problem Awell Solves

Are your clinical and product experts spending time mapping care flows in Miro or Lucidchart? Writing protocols in Google docs? If so, you’re having challenges with one or both of the following:

  • Some of these flows live on as Google docs, PDFs & Flowchart and used as such in clinical practice, resulting in operational inefficiencies and potential clinical errors.

  • Some flows are hard-coded in patient and care team apps by the engineering team, resulting in slow time to market and a low ability to iterate.

Awell solves these problems by enabling your teams to design, operate and continuously improve your care flows with minimal engineering lift:

  • By automating the right tasks for the right patients, controlled by events triggered by DrChrono.

  • By leveraging our low-code builder to create and extend the right API calls and unlock automation power in DrChrono.

🧩Examples of Using Awell with DrChrono

Bring automation, care coordination, and workflows to the next level with Awell.

With this integration, you can:

  1. Start an Awell care flow based on events (webhooks) happening in DrChrono.

  2. Get data from DrChrono into Awell care flows to enrich your flows and use the data in conditional logic, personalized reporting, score calculations, ...

  3. Push data back to or perform follow-up actions in DrChrono, orchestrated by an Awell care flow.

Are you interested to build a care flow that is initiated by an event in DrChrono? Reach out to us via the Intercom button and we'll get you started!

Connecting DrChrono to your Awell care flows opens up limitless possibilities for automating, standardizing and coordinating care. Several DrChrono customers use Awell for use cases such as:

  • Patient onboarding

  • Sending a pre-consultation questionnaire to patient based on consultation date

  • Send an automated charting note to DrChrono based on a form filled in by a patient/care team member

  • Send automated chat messages via DrChrono to patients based on input in the care flow (e.g. “Your consultation data is scheduled for 9 November at 3:30 PM ET, please don’t forget to list your medication before the consultation using this form)

  • Automated follow-up

  • Task coordination for care team members

  • …and more

🎬 Sample videos

Automatically create a series of task activities in DrChrono when a flag is added to a patient

Watch this video to learn how to automatically create tasks based on an flag being added in DrChrono.

📚 Resources

🚀Getting Started with the Awell & DrChrono Integration

At this time, there is no charge for the integration, but active memberships with both Awell and DrChrono are required.

If you’re interested in setting this up for your organization, please e-mail [email protected] or use the (blue) Chat button in your right corner.

Please note that Awell is not affiliated with DrChrono, and DrChrono is a third-party software company. Awell does not cover the cost of third-party software tools like DrChrono.

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