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Improve Observability with Log Streaming

If you’re already using an observability platform like DataDog, you can stream orchestration logs directly into your setup.

Nick Hellemans avatar
Written by Nick Hellemans
Updated this week

Awell’s Orchestration platform generates a high volume of activity logs, which are valuable to monitor the operational health of your care flows.

With log streaming, you can now send these logs to your preferred observability platform. This enables you to monitor, troubleshoot, set alerting policies, and continuously improve your workflows in real time.

Set up log streaming

You can configure log streaming in just a few steps:

  1. Go to Integrations > Observability in your Awell workspace.

  2. Choose your observability platform to stream logs to

  3. Provide the required credentials

  4. Save your configuration and verify that logs are flowing into your platform.

Once configured, all orchestration activity logs will be streamed in near real-time.

What kind of logs are sent?

Awell streams activity event logs, which are the foundational building blocks of any orchestrated care flow. These logs include:

  • Activation and completion timestamps

  • Status changes (e.g. success, failure, retry)

  • Event metadata (e.g. activity ID, pathway ID)

  • Errors and failure messages

This provides a complete trace of what’s happening across your workflows—perfect for building dashboards, detecting anomalies, and triggering alerts.

Using an unsupported observability platform?

We currently support DataDog.

📩 Let us know what you’re using so we can prioritize support for it.

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