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Use Extensions to integrate with 3rd party systems

Integrate with any 3rd party system you already use for CareOps in your care flows

Sanne Willekens avatar
Written by Sanne Willekens
Updated over 2 weeks ago

Awell Extensions allow you to integrate with EHRs, communication providers, form providers, eSignature... all with the click of a button.

You can review the complete list of available extensions here, or explore building your own Extension to connect your homegrown apps with Awell care flows.

Installing an Extension

Extensions can be installed and managed via the "Integrations" tab in the Awell platform. Once an Extension is installed, it can be used across flows.

Here are the steps to install an Extension:

  • Go to the "Integrations" page on the Awell platform

  • Navigate to the Extensions tab

  • Click "Install" on an Extension

  • Enter a value for the required settings and hit "Install" again. That's it!

For integrations with third-party services, you’ll need to create and manage your own accounts with those providers. This ensures you have full control and visibility over any outgoing traffic.

The value of Extensions

Installing an Extension unlocks two key capabilities:

Custom Actions

Gain access to new action types that integrate directly with the third-party service. These can be used throughout your care flows to perform tasks like sending data, triggering actions, or updating external systems.

Custom Actions

Webhook Events

Extensions can listen for events from the third-party service (e.g., a form submission or appointment booking) and trigger actions in Awell—such as starting a care flow automatically.

➡️ To learn more about webhook-based triggers, check out the "Enrollment Triggers" section.

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