Enable 3rd party extensions & webhooks

Integrate all 3rd party apps you already use for CareOps in your care flows

Sanne Willekens avatar
Written by Sanne Willekens
Updated over a week ago

Awell Extensions allow you to integrate with EHRs, communication providers, form providers, eSignature... all with the click of a button.

You can review the full list of available extensions here, or explore building your own extensions to connect your homegrown apps with Awell care flows.

Enable an Extension

Extensions are enabled on Care flow level, where you can decide which 3rd party apps you'd like to leverage for your particular use case and corresponding care flow activities.

Note: we require you to create our own accounts with these 3rd party providers, so you have full control and visibility of the outgoing traffic.

How to enable an existing extension?

  • Go to Settings on your Care flow page

  • Navigate to the Extensions tab

  • Click Configure on the Extension of your choice

    • Complete the required fields

  • Hit Save to enable your Extension

Enable a Webhook

Some 3rd party providers allow us to listen to their webhook events. Webhook events can be used to automatically trigger actions in Awell based on events happening in other systems.

In more words, are you interested in automatically starting an Awell Care flow once a patient is registered, or an appointment is booked in a 3rd party system? Read on!

How to enable an existing webhook?

  • Go to Settings on your Care flow page

    • Navigate to the Extensions tab

  • Click Configure on the Extension of your choice

    • Open the Webhook tab to confirm the 3rd party app is sending webhooks

    • Hit Enable webhook on the webhook event of your choice

Is that all?

Not exactly. After following the above instructions you've enabled the listener on Awell's end, to listen to incoming webhook events. What you additionally want to do, is setting the Awell endpoint URL in your 3rd party system so that it knows where to send the events to, aka it can reach the intended Awell care flow when emitting specific events.

You can grab the Awell endpoint URL from our webhook tab, and then copy paste it in the webhook section of your 3rd party system.

  • Example, Awell Webhook recipient:

  • Example, Healthie Webhook sender:

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